Contact
Service relations clientèle
Gare Centrale
73150 VAL D'ISERE

Claims and
Requests

CLOSING OF THE RESORT SUNDAY, MARCH 15TH 2020 - WEEKLY PASSES | 2020-03-15

How to create a claim request?

CLOSING OF THE RESORT SUNDAY, MARCH 15TH 2020
Ski passes  concerned : week ski passes (excepted season ski passes)


In accordance with the latest directives announced on Saturday March 14th by Prime Minister Edouard Philippe, the resort of Val d'Isère close its ski area .

 

For your file, please join :

- a copy of your ski pass and its receipt and

- for wire transfer, your bank details (IBAN, SWIFT or any information regarding bank account premitting a wire transfer).

 

If you bought your skipass on our website www.valdisere.ski, no action is needed, your file will be processed automatically

 

We are only able to treat the claims of clients who bought their ski pass directly from the STVI ski-passs sales points

 

Your claim must be made in the 2 months which follow the expiry date of your ski pass

 

If you bought your ski pass through an operator (Tour Operator, hotel, agency), you are under their terms and policies and we invite you to contact them.

Please enter your bank details below.


Contact
Service relations clientèle
Gare Centrale
73150 VAL D'ISERE